WordPress Management Services
We all have certain expertise and ours is WordPress Management Services. Allow us to manage your WordPress site so you can be free to excel in managing your business.
Expert WordPress Management Services Without Changing Hosts
When your business depends on WordPress, you need more than basic hosting support—you need dedicated WordPress management services that keep your site secure, fast, and functioning flawlessly. Since 2017, Cyberdummies has been delivering reliable WordPress management without requiring you to change hosts or disrupt your existing setup.
We work alongside your current hosting provider to optimize, secure, and maintain your WordPress installation. You keep full control of your hosting account while we handle the technical complexities that keep your site running smoothly.
WordPress Maintenance and Support
Keep your WordPress site secure, fast, and reliable with our comprehensive maintenance services. We handle updates, security monitoring, performance optimization, and troubleshooting—so you can focus on your business. Our proactive approach prevents issues before they impact your site.
Setup and Integrate SMTP Service
Ensure your contact forms, order confirmations, and password resets reach their destination every time. We integrate third-party SMTP services seamlessly with your WordPress site, eliminating email delivery failures. Our transparent setup process keeps you informed without inconvenience.
Install and Setup WordPress Plugin(s)
WordPress plugins extend functionality, but compatibility matters. We carefully select, install, and configure plugins that work harmoniously with your theme and existing setup. Every plugin is tested for conflicts, and when issues arise, we quickly identify alternatives that deliver the features you need.
Install and Setup WordPress Divi Theme
Transform your WordPress site with Divi’s powerful, intuitive builder. We handle complete Divi installation and configuration, optimizing every module and layout for performance and user experience. Legitimate Divi licensing available at additional cost, ensuring access to ongoing updates and premium functionality.
Create Advanced Online Forms
Capture leads, process orders, and gather feedback with professionally designed WordPress forms. We build custom forms with advanced features like conditional logic, multi-step workflows, payment integration, and automated notifications—tailored to your specific business requirements and integrated seamlessly with your site.
Cloudflare (CDN) Integration
Speed matters for SEO and user experience. We integrate Cloudflare with your WordPress installation, routing traffic through a global content delivery network. Your site loads faster worldwide while gaining DDoS protection, security filtering, and reduced server load—all configured specifically for your WordPress environment.
Flexible Monthly WordPress Maintenance Packages
Every business has different needs and budgets. Our monthly WordPress maintenance packages are designed to provide consistent, reliable support at a level that matches your requirements.
Whether you need basic security monitoring and updates or comprehensive management including performance optimization, troubleshooting, and ongoing enhancements, we create packages that deliver value without unnecessary costs.
Learn more about our managed WordPress maintenance and support services, including detailed troubleshooting capabilities and proactive monitoring.
Ready to experience professional WordPress management services
that keep your site running smoothly while you focus on doing business? Let’s assess your needs and create a management plan tailored to your requirements.
Why Choose Cyberdummies?
It’s simple. We deliver as promised, so you can support your clients with peace of mind.
Comprehensive WordPress Site Management
When WordPress issues arise, quick diagnosis and resolution are essential. Our WordPress troubleshooting experts follow both industry best practices and our proven methodology developed over nearly a decade of solving complex WordPress problems.
Professional WordPress Troubleshooting Experts
We systematically identify and resolve issues including plugin conflicts, theme incompatibilities, database errors, white screens, slow loading times, broken layouts, and security vulnerabilities. Our experience means we’ve encountered and solved problems most administrators never see, ensuring your site is back online quickly with minimal disruption.
Complete Theme and Plugin Management
WordPress flexibility comes with complexity. Our management services include careful selection, installation, and configuration of plugins and themes that work harmoniously together.
We specialize in Divi theme installation and setup, ensuring every module and layout is optimized for both performance and user experience. We can provide legitimate Divi licensing at an additional cost, giving you access to ongoing updates and premium functionality*.
Every plugin we install is tested for compatibility with your theme and existing functionality. When conflicts arise, we quickly identify alternatives that deliver the features you need without compromising site stability.
SMTP Integration and Email Deliverability
Email communication is critical for business operations. We integrate third-party SMTP services seamlessly with your WordPress site, ensuring contact form submissions, order confirmations, and password resets reach their destination reliably every time.
Our setup process is transparent and painless—you understand how everything connects without being inconvenienced during implementation.
Performance Optimization and CloudFlare Integration
Speed directly impacts both search rankings and user experience. We can integrate CloudFlare with your WordPress installation, routing traffic through a global content delivery network that delivers content faster while adding DDoS protection and security filtering.
Combined with strategic caching plugins like WP Fastest Cache, your site loads quicker for visitors worldwide while maintaining functionality and reducing server load.
Our setup process is transparent and painless—you understand how everything connects without being inconvenienced during implementation.
WordPress Management for Agencies and Resellers
Web agencies and design firms need reliable WordPress expertise to support client sites, but maintaining in-house WordPress specialists can be expensive.
Outsourced WordPress Support for Agencies
Our outsourced WordPress support for agencies provides the technical backbone your clients need while you focus on design, strategy, and business development.
We become an extension of your team, delivering consistent, professional WordPress management that keeps your clients satisfied and their sites performing optimally.
White Label WordPress Management for Resellers
Hosting resellers and technology providers can offer comprehensive WordPress services without expanding their technical team. Our white label WordPress management for resellers allows you to deliver expert WordPress support under your brand.
We work behind the scenes to provide the specialized WordPress expertise your customers need, enhancing your service offering and improving customer retention without the overhead of hiring dedicated WordPress staff.
WordPress Site Management for Agencies
Managing multiple client WordPress installations requires efficiency, consistency, and expertise. Our WordPress site management for agencies provides systematic oversight of client websites, including security monitoring, performance optimization, plugin updates, and troubleshooting.
We ensure all client sites remain secure, fast, and functional, allowing your agency to confidently commit to ongoing website maintenance as a recurring revenue stream.
Who Benefits From our WordPress Management Services?
Small to Medium Businesses: You need your website to work, but you don’t need to become a WordPress expert. We handle the technical complexities while you focus on serving customers.
Content Creators and Publishers: Your priority is creating great content, not troubleshooting plugin conflicts or optimizing database queries. Let us manage the platform so you can focus on your audience.
IT Departments: Even tech-savvy teams appreciate having WordPress specialists available. We become an extension of your department, handling WordPress-specific challenges efficiently.
Hosting Companies: Your customers need WordPress expertise beyond what general hosting support provides. We partner with hosting providers to deliver specialized WordPress management, allowing you to offer comprehensive service without expanding your team.
WordPress Management Services Notes:
Please familiarize yourself with the WordPress Management Terms:
Fully Managed WordPress Services
Our fully managed WordPress services include: WordPress core, theme, and plugin updates; security monitoring and hardening; performance optimization and database maintenance; automated backup management; malware scanning and removal; uptime monitoring; and expert troubleshooting for WordPress-specific issues. Services are provided on your existing hosting infrastructure without requiring migration. Fully managed services do not include content creation, graphic design, custom development, or modifications to site functionality beyond standard WordPress maintenance activities.
Administrative Access and Team Credentials
To provide comprehensive WordPress management services, the Cyberdummies team requires administrative access to your WordPress dashboard and, where applicable, hosting control panel access. All access credentials are stored securely and used exclusively for authorized maintenance, support, and troubleshooting activities. Our team adheres to strict confidentiality protocols, and access is limited to qualified technicians working directly on your account. You retain full ownership of your website, hosting account, and all associated assets at all times.
Third-Party Software and Plugin Disclaimer
While we provide expert WordPress management, some plugins and themes are developed by third-party vendors with proprietary code and unique configurations. Troubleshooting highly customized or specialized third-party software may require additional time and expertise beyond standard maintenance activities. In such cases, additional costs may apply, and you will be notified before any extra work is performed. We will always attempt to resolve issues within your existing service package first, but complex third-party integrations may necessitate consultation with the original developers.
Support Request Allocation and Usage
Support requests included in your monthly WordPress maintenance package are allocated for use within the billing period in which they are issued. Unused support requests do not roll over to subsequent months and are not transferable between accounts or service packages. Support requests are defined as individual incidents requiring troubleshooting, configuration changes, or technical assistance. Routine maintenance activities such as updates, backups, and security monitoring are performed automatically and deducted from your support request allocation accordingly and where applicable.
Out-of-Bundle Service Requests
Service requests that exceed your monthly package allocation or fall outside the scope of standard WordPress management services are classified as out-of-bundle requests. These requests start at R150 per incident and will be quoted before work begins. Out-of-bundle services may include custom functionality requests, complex troubleshooting of third-party integrations, emergency support outside business hours, or additional consultations beyond your package limits. You will always receive notification and approval confirmation before incurring any additional charges.
Security Breach Liability Disclaimer
Cyberdummies implements industry-standard security practices including regular updates, malware scanning, login protection, and file integrity monitoring to protect your WordPress site. However, website security involves multiple factors including hosting infrastructure, third-party plugins, user behavior, and evolving threat landscapes. While we take every precaution to secure your site, Cyberdummies cannot guarantee absolute protection against all security breaches and will not be held liable for damages resulting from unauthorized access, data breaches, or security incidents. We strongly recommend maintaining adequate website insurance and implementing additional security measures as appropriate for your business risk profile.
Service Continuity and Cancellation Policy
WordPress management services are provided on a monthly subscription basis. Cancellation requests must be submitted in writing at least 7 days before your next billing date to avoid charges for the following month. Upon cancellation, all administrative access will be revoked, automated maintenance will cease, and you will be responsible for ongoing WordPress management. Cyberdummies will provide a final summary of services rendered and recommendations for maintaining your site independently. No refunds are provided for partial months or unused support requests within the current billing period.
Hosting Provider Relationships and Limitations
Cyberdummies operates independently from hosting providers and is not responsible for server downtime, hosting account suspensions, billing issues with your hosting company, or infrastructure limitations beyond our control. While we work collaboratively with hosting providers to resolve WordPress issues, some problems may require direct communication between you and your hosting company. We will assist in identifying hosting-related issues and provide recommendations, but ultimate responsibility for hosting account management, payment, and terms of service compliance rests with the account holder.
Frequently Asked Questions
1. Do I need to change hosting providers to use your WordPress management services?
No, absolutely not. One of our key advantages is that we provide comprehensive WordPress management without requiring you to migrate or change hosts. We work alongside your current hosting provider to optimize, secure, and maintain your WordPress installation. You keep full control of your hosting account while we handle the technical complexities. No downtime, no disruption—just better management of what you already have in place.
2. What's included in your WordPress management services?
Our WordPress management services include complete theme and plugin management, professional troubleshooting, security monitoring, performance optimization, CloudFlare integration, SMTP service setup, and Divi theme installation and configuration. We handle plugin compatibility testing, conflict resolution, database optimization, and ongoing monitoring to ensure your site runs smoothly. Each service is tailored to your specific needs, and we work transparently to keep you informed every step of the way.
3. Can you manage WordPress sites for my web agency's clients?
Yes! We offer both outsourced WordPress support for agencies and white label WordPress management for resellers. We become an extension of your team, providing the WordPress expertise your clients need while you focus on design, strategy, and business development. For resellers, we work behind the scenes under your brand, allowing you to offer comprehensive WordPress services without the overhead of hiring dedicated staff. We can manage multiple client sites efficiently while maintaining the quality and consistency your reputation depends on.
4. How quickly can you respond when WordPress issues occur?
Our WordPress troubleshooting experts prioritize rapid response when issues arise. We begin diagnosis immediately upon receiving your report, focusing first on problems that affect site availability or critical functionality. Our systematic troubleshooting methodology—developed over nearly two decades—allows us to identify and resolve issues efficiently. Response times vary based on your service package, but our goal is always to minimize downtime and get your site back to full functionality as quickly as possible.
5. What makes your WordPress management different from basic hosting support?
Hosting providers excel at server infrastructure and uptime, but WordPress requires specialized expertise. Our team focuses exclusively on WordPress and web services, bringing depth of knowledge that general hosting support can’t match. We understand WordPress architecture, plugin ecosystems, theme frameworks, and the specific challenges that arise in WordPress environments. We don’t just keep servers running—we optimize WordPress performance, prevent conflicts before they occur, and troubleshoot complex issues that require deep CMS knowledge.
6. Do you offer flexible pricing or monthly WordPress maintenance packages?
Yes, we understand that every business has different needs and budgets. Our monthly WordPress maintenance packages are designed to provide consistent, reliable support at a level matching your requirements. Whether you need basic security monitoring and updates or comprehensive management including performance optimization and ongoing troubleshooting, we create packages that deliver value without unnecessary costs. Contact us to discuss your specific needs, and we’ll recommend a package that fits your situation perfectly.
Almost Two Decades Online Experience
Nearly Two Decades of Experience: Since 2007, we’ve witnessed WordPress evolve from a simple blogging platform to the sophisticated CMS powering over 40% of the web. Our management practices have evolved alongside it.
No Migration Required
We work with your existing hosting setup. No downtime, no disruption—just better WordPress management that optimizes what you already have.
Proactive, Not Reactive
We don’t wait for problems to emerge. Our approach includes regular monitoring, preventive updates, and performance tuning to avoid issues before they impact your business.
Transparent Communication
Whether you’re a small business owner or an IT manager overseeing multiple properties, we communicate clearly about what we’re doing and why it matters for your business.
Proven Reliability
No empty promises, just good old-fashioned dependability. We deliver exactly what you sign up for, every time.
We Are Here To Help!
Office
Queenswood
Pretoria
SA
Hours
M-T: 9am – 4pm
F: 9am – 12pm
S-S: Closed
Call Us
+66 341 7545